Privacy Policy
Last Updated: March 25, 2025
Dopamine Lab (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dopaminelab.com.au and interact with our products and services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you interact with us, we may collect personal information, such as:
- Name
- Email address
- Shipping and billing address
- Payment information (processed securely by third-party providers)
- Business details (for wholesale or partnership inquiries)
1.2 Non-Personal Information
We may collect non-personal information, including:
- Browser type and version
- Device type and operating system
- IP address
- Website usage data (via cookies and analytics)
2. How We Collect Your Information
We collect your information in several ways:
- When you purchase a product
- When you sign up for our newsletter or promotions
- When you contact us via email, social media, or forms on our website
- When you interact with our website (e.g., browsing, filling out forms)
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To communicate with you regarding your orders or inquiries
- To improve our website, products, and customer experience
- To send you promotional content (only if you have opted in)
- To comply with legal obligations and prevent fraud
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers (e.g., payment processors, shipping partners)
- Marketing and Analytics Partners (Google Analytics, Meta for advertising)
- Legal Authorities if required by law or to protect our business
5. Data Security
We take reasonable precautions to protect your information, including:
- SSL encryption on our website
- Secure payment processing via trusted third-party providers
- Limited access to your data within our team
6. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and collect analytics. You can manage cookie settings in your browser.
7. Your Rights & Choices
Under Australian privacy laws, you have the right to:
- Access and update your personal data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised date.
10. Contact Us
If you have any questions or requests regarding your privacy, please contact us at:
Dopamine Lab
Website: www.dopaminelab.com.au Email: dopaminelab@protonmail.com
