Terms and Conditions
Last Updated: March 25, 2025
Welcome to Dopamine Lab. These Terms and Conditions (“Terms”) govern your use of our website www.dopaminelab.com.au and the purchase of our products and services. By accessing our website or purchasing from us, you agree to these Terms.
1. General Information
- This website is owned and operated by Dopamine Lab.
- We sell wellness and recovery products, including infrared saunas and compression recovery boots.
- By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
2. Orders & Payments
- All prices listed on our website are in Australian Dollars (AUD) and include applicable taxes unless stated otherwise.
- We accept payments via secure third-party payment processors. We do not store credit card details.
- Orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.
3. Shipping & Delivery
- We ship across Australia. Shipping costs and estimated delivery times are displayed at checkout.
- Once an order is shipped, we are not responsible for delays caused by couriers or customs.
- If your order is lost or damaged in transit, please contact us at dopaminelab@protonmail.com within 7 days of delivery.
4. Returns & Refunds
- We accept returns for faulty or damaged products in accordance with Australian Consumer Law.
- If you receive a defective item, contact us within 14 days of receipt for a replacement or refund.
- Change-of-mind returns may be accepted at our discretion, subject to restocking fees.
- Refunds are processed to the original payment method within a reasonable timeframe.
5. Product Use & Liability
- Our products are intended for wellness and recovery purposes. They are not medical devices and should not replace professional medical advice.
- You use our products at your own risk. We are not liable for any injuries, adverse effects, or misuse of our products.
- Always follow the safety instructions provided with our products.
6. Intellectual Property
- All content on this website, including text, images, logos, and designs, is the property of Dopamine Lab and protected by intellectual property laws.
- You may not copy, reproduce, distribute, or use our content for commercial purposes without our written consent.
7. Website Use & Conduct
- You agree to use this website lawfully and not engage in any activity that may harm or disrupt its functionality.
- We reserve the right to terminate access to users who violate these Terms or misuse our website.
8. Third-Party Links
Our website may contain links to third-party sites for additional information or services. We are not responsible for their content, policies, or practices.
9. Limitation of Liability
- To the fullest extent permitted by law, Dopamine Lab is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our total liability for any claim is limited to the amount paid for the specific product or service.
10. Changes to These Terms
- We may update these Terms at any time. Changes will be posted on this page with a revised date.
- Continued use of our website after changes indicates your acceptance of the updated Terms.
11. Contact Us
For any questions or concerns, please contact us at:
For any questions or concerns, please contact us at:
